Support
Frequently asked questions
Quick answers about booking, vehicles, and service. Anything else — call or email and a real person will help.
Can I make stops on a City-to-City ride?
City-to-City rides allow for comfort breaks along the route, but they do not include extra stops that deviate from the direct route. If you need extra stops, book them as separate trips or choose an hourly booking — your chauffeur is reserved for a period of time and you can make as many stops as you like. Hourly service includes a mileage allowance per booked hour; additional distance is charged extra.
What vehicles does Bluxride use?
In California, Bluxride books 10 vehicle types: Eco Sedan, Sedan, Business Sedan, SUV, Business SUV, Transit, Sprinter, Sprinter Executive, Limo, Limo Bus. Each type covers comparable models, shown during booking.
Which languages do the chauffeurs speak?
Every chauffeur on a Bluxride booking speaks English.
Which payment options are available?
Major cards are accepted, and corporate accounts can request monthly consolidated invoices instead of paying ride by ride. Cash is not accepted. Payment details are confirmed when your booking is confirmed.
Where does Bluxride operate?
Ride booking is in California, operated by licensed carriers: Los Angeles — LAX, Burbank, Van Nuys, Long Beach, Orange County and the city — and San Diego, with city-to-city trips to San Diego, Palm Springs and Santa Barbara. Other states open as licensed carriers join.
How far in advance should I book?
Book as early as your plans allow — especially for airport pickups, events, and group movements. Short-notice requests are accommodated whenever carrier availability permits; call us for same-day needs.
Still have a question? +1 (310) 733-9989 · support@bluxride.com